Privacy Policy — Two Become One

1. Introduction

Covenant Redeemer Church ("we," "us," or "our") operates the Two Become One marriage devotional platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information

Names: First names of both spouses (optional)
Phone Numbers: Mobile phone numbers for both spouses in E.164 format
Timezone: Your timezone preference for message delivery
Send Time Preference: Your preferred hour for receiving daily messages (0-23)
Country Code: Country code for phone number formatting

2.2 Usage Information

Devotional progress and completion status
SMS delivery status and response data (STOP, START, HELP commands)
Account access logs and authentication information
Series selection and preferences

2.3 Technical Information

IP addresses and browser information (collected automatically)
Device information and operating system
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain the Service, including sending daily devotional SMS messages
To personalize your experience and deliver content relevant to your preferences
To manage your account and authenticate your access
To process opt-out requests (STOP) and opt-in requests (START)
To respond to HELP requests and provide customer support
To track your progress through the 365-day devotional journey
To improve and optimize the Service
To comply with legal obligations and enforce our Terms of Service
To protect the rights, property, or safety of our users or others

4. SMS Messaging and Consent

By providing your phone number and opting in to receive SMS messages, you explicitly consent to receive automated text messages from us. You understand that:

Message frequency is typically one message per day
Message and data rates may apply according to your mobile carrier's plan
You can opt out at any time by replying STOP to any message
You can reply START to resume messages after opting out
You can reply HELP for assistance
We use Twilio, a third-party SMS service provider, to deliver messages

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

We use third-party service providers to help us operate the Service, including:

Twilio: For SMS message delivery and processing
Database Providers: For secure data storage (PostgreSQL)
Hosting Providers: For application hosting and infrastructure

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you opt out of the Service, we will retain your information for a reasonable period to comply with legal obligations and resolve disputes, after which it will be deleted or anonymized.

8. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you
Correction: You can request correction of inaccurate or incomplete information
Deletion: You can request deletion of your account and personal information
Opt-Out: You can opt out of SMS messages at any time by replying STOP
Opt-In: You can resume messages by replying START after opting out
Account Management: You can update your preferences through your account dashboard

To exercise these rights, please contact us through the contact information provided on our website or by replying HELP to any SMS message.

9. Children's Privacy

The Service is intended for married couples and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve the Service. You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

12. International Users

The Service is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the Service, you consent to the transfer of your information to the United States.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your California privacy rights, please contact us using the information provided below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Through the contact information provided on our website
By replying HELP to any SMS message
Through your account dashboard